Jessi Contreras

SAIGU Monitoreo: Extending an Industrial Ecosystem to Mobile

Role: Lead Product Designer (Strategy, IA, UX, UI), Front-End Support

Company: Suyana Tecnologías

Tools: Adobe XD, Whimsical, Illustrator, Android Studio

About

SAIGU is a critical B2B monitoring platform for large industries in Mexico and Colombia. After a decade of desktop-only success, I led the design strategy to bring real-time monitoring to the field, ensuring technicians could access vital consumption data without being tethered to a desk.


* Click on images to zoom out *

Goal

The objective was to design a 0-to-1 mobile ecosystem extension that empowered field technicians with real-time data access, ensuring high adoption while maintaining visual and functional parity with the existing desktop suite.

Understand Business Needs


The leadership team wanted to:


  • Maintain strong client relationships
  • Extend platform reach via mobile to allow access in environments where desktop access is limited.
  • Improve accessibility and decision-making speed for technicians working in the field.


Since the majority of users in Mexico and Colombia used Android devices, we strategically prioritized a native Android release to maximize immediate impact and adoption.

Scoping & Information Architecture


We reviewed the desktop platform’s features and collaboratively prioritized which would bring the most value on mobile, without overwhelming users or overcomplicating the MVP.


I led the creation of the information architecture, advocating for:

  • Real-time data prioritized at the top
  • Features that supported quick decision-making in the field
  • A clean, minimal structure that could evolve over time


This architecture became the shared foundation for design and development discussions.

Wireframes for User Validation

I transitioned from hand-drawn flows to mid-fidelity wireframes in Adobe XD to rapidly test core navigation logic.


By conducting early-stage interviews with field technicians, I validated the information hierarchy before any engineering investment was made. Their feedback was instrumental in determining how we surfaced critical data and structured notification triggers for high-stress industrial environments.

Data-Driven Iteration & Prioritization


I conducted remote usability tests with existing B2B clients to validate the mobile workflow. The findings allowed us to de-risk the launch by pivoting the design based on user behavior.


Key findings & changes:

  • Users strongly preferred a minimalist interface to reduce cognitive load in the field.

Restructured key screens to improve data scannability after users found the initial hierarchy unclear.

  • 80% of testers requested real-time notifications, leading us to prioritize push alerts for the MVP.
  • Collaborated with the PO and Dev team to successfully scope a new "Today’s Consumption" feature mid-process to maintain desktop parity.


Mobile Design Foundations

I adapted SAIGU’s established branding into a mobile-first UI kit designed for high-glare, industrial environments.


To ensure the app felt like a cohesive part of the ecosystem, I balanced functional efficiency with brand personality, integrating the 'Mizu' mascot (also designed by me) to humanize the technical data monitoring experience.

Technical Implementation & Engineering Alignment


Though my core role was design, I was invited to support the front-end development team to accelerate the delivery timeline.


By integrating directly into the engineering workflow, I reduced handoff friction and ensured the final product met high visual standards.


Hand-on Contributions:

  • • Self-learned XML and worked directly in Android Studio to implement layouts and visual styling.
  • • Owned the implementation of colors, custom icons, and UI components to ensure “pixel-perfect” execution.
  • • Conducted rigorous styling audits and visual polish to maintain consistency across all device resolutions.


This collaboration bridged the gap between design and code, allowing the engineering team to focus on core logic while I maintained the integrity of the user experience.

Launch & Results

The Android app launched in Mexico, Colombia, and the U.S., and is currently available to SAIGU clients.


Highlights:

  • • Positive adoption led to the greenlight for iOS app development
  • • Ongoing desktop features are now being evaluated for future mobile integration

Google Play Store Assets

As part of my broader role at the company, I also created:

  • Marketing visuals for the Google Play listing
  • Promotional assets for social media and internal communications


What's next?

Development for iOS is underway

  • Future iterations will bring more parity between desktop and mobile, based on user feedback and business priorities